CarverTC Inbound Marketing Blog

6 Social Media Concerns of Managers and How to Mitigate Them

Posted by Bob Carver on Sep 23, 2016 9:33:09 AM

A 2013 Marketing Land survey examining corporate social media risks and rewards from advisory firm Grant Thornton found that 71 percent of the executives polled said their company was concerned about possible risks posed by social media. Those worries are well founded. The Network published an article breaking down the costs for large companies of poor social media compliance training and put the overall number at $3.5 million per social media incident. The breakdown: direct financial costs ($641K), reputation damage ($638K), lost revenue ($619K), reduction in stock price ($1M) and litigation costs ($650K). Obviously not all social media incidents are the same, and mileage as well as costs will vary depending on your size and exposure. However, no matter what you’re size, any social media incident will likely incur costs in some, if not all, of the areas mentioned above. That makes social media use, and broad adoption a concern for executives and managers. This is especially relevant today as more and more brands seek to activate their employees to share on social media on behalf of the company. In this article I’ll look at some of the top concerns executives and managers have regarding social media content, interaction, and policies. I’ll then look at two distinctly different approaches to mitigating the risks. First, let’s look at some of the most common concerns about social media from executives and managers.

Read More

Topics: brand advocates, social media abuse, social media management, social media policy

Subscribe to Email Updates

Download our checklist - how to run an inbound marketing campaign
Download our ebook - The Essential Guide to Creating Buyer Personas
Free EBook from CarverTC How To Monitor Social Media in 10 Minutes a Day

Posts by Topic

see all